FABER SYSTEMS
Customer discovery is temporarily unavailable. Please do not submit an inquiry while intake is paused.

Voluntary customer discovery

Share an experience

Tell us about something that actually happened. Contact details are optional; critical or unexpected feedback is welcome.

Participation is voluntary. The form opens on Microsoft’s website. Read the privacy and data notice before choosing what to share.

Continue to a Microsoft-hosted form

Customer-discovery intake is currently paused. Do not submit customer information. The Microsoft form is reserved for controlled synthetic verification.

Open Microsoft form — customer intake paused

What the form asks

A recent example is required. Role, broad workflow context, consequences and workarounds are optional. Choose whether you want contact. An email is required only if you ask for contact.

Leave out passwords, client names, confidential records and sensitive personal information. A recorded submission does not mean it has been reviewed or that a meeting is booked.

Customer discovery is temporarily unavailable. Please do not submit an inquiry while intake is paused.